ENGAGE

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DISCOVER

This phase has the largest impact on the success of a project, but the hardest to manage and define. The requirements are still at their broadest since the need for solution already reflects an acceptance the current business processes do not support such a solution. The mistake that that most often leads to failure of an implementation failure is to focus on the solution and ignore the complexity of the organisations business processes and.  As an example, the decision to implement a solution might be made by the central accounting department of a company to have a company-wide view of the business in near real time. The central accountants department will have a requirement for the dashboards and key performance indicators (KPIS). The regional accounting offices however may not have processes in place that support near real time data extraction. In the DISCOVER stage we work with the client to define the current state of their business and data processes, and technology architecture. 


ANALYSE

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